Ordering & Shipping Information
Please place you order via our web site. We offer a wide variety of payment and shipping options. If you have any questions please email Rebecca or call her at +1.650.306.4100.
Orders shipped within the United States and its Territories
In-stock orders normally ship in one business day. Your order will ship according to the shipper you chose. Be careful when picking your shipper; we will do exactly what your order tells us to do.
Priority Mail ships to the entire United States and its territories. UPS and FedEx may charge extra for delivery to US territories. Please check their web sites for more information.
Orders shipped outside the United States
In general we will ship virtually anywhere in the world. Before we ship your order, however, we will contact you via email with the exact shipping charges for your approval. We will hold your order for seven days. If we do not receive your approval in that time we will cancel your order.
Payment with Credit Card
We accept Mastercard, Visa, Discover and American Express.
Payment with PayPal
PayPal accepts Mastercard, Visa, Discover and American Express. You do not need a PayPal account to use your credit card. If you do have a PayPal account you have other payment options available to you.
Payment with Check
We accept personal and business checks. Unless you have a prior arrangement, your order may be held until your check clears our bank. If your check is returned we will require a credit card or money order before we ship your order. We may charge you a NSF fee for returned checks.